Skip to content
Cart0

Mining warranty

30-day limited hardware warranty for Bitaxe miners.

Repair first; replacement when repair is impractical; refund only when neither remedy is reasonable.

Covered

  • Defects in PCB assembly, soldering and workmanship.
  • Failure of ASIC, ESP32, voltage regulation, fan or OLED during normal operation.
  • Unit dead or materially defective on arrival.
  • Failure of the included power supply.

Not covered

  • Incorrect or third-party PSU use.
  • Physical damage, liquids, corrosion or conductive contamination.
  • Unauthorised soldering or board repair.
  • Unsupported firmware.
  • Block rewards, pool payouts, uptime or profitability.
  • Cosmetic wear and tear.
  • Damage caused by over-clocking.

Dead on arrival

Report within one day of delivery — we pay shipping both ways for confirmed cases.